United States Postal Service in 555 Rebel Road

Customer Reviews about United States Postal Service:

• ★ ★ ☆ ☆ ☆
  Inside post office service is always quick and friendly. However, the postal carrier service leaves a lot to be desired and when contacting the postmaster of Kyle, or speaking to someone at the facility about a delivery issue, they become very disinterested and frankly blow you off. I receive my mail in group mailboxes in my subdivision. With a mail key that is put into your box for larger packages that are stored in thus numbered box. My house number and the house across the street have similar numbers - the last two numbers are the same - just inverted (56- 65) Our carrier, AT LEAST WEEKLY, puts a letter , for the neighbor in my box and vise Versa. Has even put a package for me in the package box and has put the key to retrieve the package I. The neighbors mailbox. Thank Goodness , the neighbors are honest, and brought the package to me. BUT , this should not be happening consistently , and is frustrating, not to mention inconvenient and stressful when expecting important mail. I have contacted the PO and always get the same excuse, - a temp carrier on this route! Well the TEMP must be on a long term contract for my route, as this has been going on for at least 3 years! And obviously is working too fast and NOT PAYING ATTENTION! I understand a mistake occurs occasionally, but weekly? So frustrated with the lack of concern over this matter!
  By Deborah Lamica, August 28, 2017
• ★ ★ ★ ★ ★
  Dana Anderson was incredibly helpful, and I was very impressed with his customer service. He made sure to locate my missing package, and had it delivered to my mailbox immediately. He also made sure to call me as soon as the issue was resolved. Thank you, Dana!
  By Claudia Garcia, July 10, 2017
• ★ ☆ ☆ ☆ ☆
  We moved into our house June 27, 2016. I put in a forwarding address at the post office and for 9 months the mail went next door and not to me. Looking at other websites, it looks like this is normal for Texas. We are from the west coast where mail is delivered in an exemplary manner. I am thoroughly frustrated with our mail here in Texas. I have lost two packages in the last year and USPS has no explanation.
  By Yvonne Wedgworth, July 09, 2017
• ★ ☆ ☆ ☆ ☆
  The Kyle Post Office has lost yet another of my packages. The tracking said it was delivered, but instead of my package, someone else's was put in the bin. I took that box to its rightful owner, but they haven't seen my package. I reported it to USPS, but haven't heard any update on it. It's like they just don't care. I try to use anyone else other than USPS for packages, but some vendors switch to them for the final delivery. This was the case for the most recent one from UPS, but given away to someone else by USPS.
  By Tom Murray, May 03, 2017

Photo gallery of United States Postal Service

About United States Postal Service in Kyle